Help
The dashboard's own help page: the sign-ins your program was refused recently with their causes, the jobs people ask about most, a docs search and the ways to reach a person.
Open it now:Help
Refused sign-ins
Reads the recent log of the application you have open, keeps the DENY and ban entries, groups them by cause and lists the most frequent five with a count, for example 12x followed by the reason. Where one click fixes the cause, a button sits beside it, such as Open Builds, Reset this license, Review the ban or Review Anti-VPN. With no refusals in the recent log it says so.
Every cause and its fix is listed in Why a sign-in was refused, and each refused row in Logs carries the same explanation.
Common jobs
Seven questions, each opens to a short answer and a button to the page that does it.
| Question | Where it sends you |
|---|---|
| My program does not sign in at all | Settings, SDK and key: the key and a live connection check. |
| I rebuilt my program and every sign-in is refused | Settings, Builds: authorize the new build. |
| A customer changed PC and their key stopped working | Users: reset the key's hardware. |
| I need to hand out keys | Users, Generate. |
| I want to ship an update without a reinstall | Settings, Builds: publish a version. |
| Someone is sharing or leaking a key | Monitor: end the session, then ban. |
| I sell through a store and want keys delivered automatically | Settings, API and webhooks. |
Search, shortcuts and contact
- Search the docs matches from the second letter and shows the best results in place; a result opens the docs page in a new tab.
- Download the SDK has one button per language, each to that SDK's repository on GitHub.
- Keyboard lists every shortcut. The same list is in Getting around.
- Feedback board, Roadmap, Changelog and Polls open the public pages in a new tab: suggest a feature, report a bug, see what ships next.
- Discord is the fastest way to a person: open a ticket or ask in the channels. Email is [email protected]; include the application name and what you saw. Is Atlas down? opens the status page. The chat button in the corner reaches the support team as well.
- Take the dashboard tour replays the layout tour, and Show the first-time tips again brings back the short tip at the top of each page that you dismissed with Got it.